Data Protection Policy
- Data Protection Overview
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is all data with which you can be personally identified. You can find detailed information on the subject of data protection in our Data Protection Policy laid out below.
Data collection on our website
Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. The website operator’s contact details can be found under the section of this website entitled Company Information.
How do we collect your data?
Your data is collected when you provide us with this data. This can be data that you enter into a contact form, for example.
Other data is automatically collected by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system or time of the page retrieval). This data is collected automatically as soon as you visit our website.
What do we use your data for?
Some of the data is collected to ensure that the website is available without errors. Other data can be used to analyze your user behaviour.
What rights do you have regarding your data?
You have the right to receive, free of charge and at any time, information about the origin, recipients and purpose of your stored personal data. You also have the right to request the rectification, blocking or erasure of this data. You can contact us at any time at the address given under the section entitled Company Information concerning this and for any other questions on the subject of data protection. Furthermore, you have the right to file a complaint with the competent supervisory authority.
You also have the right, under certain circumstances, to request that the processing of your personal data be restricted. For details, please refer to this Data Protection Policy under “Right to Restrict Processing”.
Analytical tools and third-party tools
When you visit our website, your browsing behaviour can be statistically evaluated. This happens mainly with cookies and with so-called analytical programs. The analysis of your browsing behaviour is usually anonymous; such browsing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You will find detailed information on this in this Data Protection Policy.
You can object to this analysis. We will inform you about such possibilities to object to this analysis in this Data Protection Policy.
- General Notes and Mandatory Information
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations and this Data Protection Policy.
When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This Data Protection Policy explains what data we collect and what we use it for. It also explains how this is done and for what purpose.
We would like to point out that data transmission on the internet (e.g. communication by e-mail) can have security gaps. The complete protection of data against access by third parties is not possible.
Information concerning the party responsible for data processing
The party responsible for data processing on this website is:
Telephone: 030 – 89 20 54 58
The party responsible for data processing is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke any previously granted consent at any time. To do this, an informal communication by e-mail to us is sufficient. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.
Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR)
If the data processing is carried out on the basis of Article 6 Paragraph 1 Letter e or f GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation, including profiling based on these provisions. The respective legal basis on which processing is based can be found in this Data Protection Policy. If you object, we will no longer process your personal data, unless we can prove compelling reasons for processing that are worthy of protection and that outweigh your interests, rights and freedoms, or unless the processing serves to assert, exercise or defend legal claims (objection in accordance with Art. 21 Para. 1 GDPR).
If your personal data is processed for the purpose of direct advertising, you have the right to object, at any time, to the processing of your personal data for the purpose of such advertising, including profiling, insofar as it is linked to such direct advertising. If you object, your personal data will no longer be used for the purpose of direct advertising (objection according to Art. 21 Para. 2 GDPR).
Right to file a complaint with the competent supervisory authority
In the case of infringements of the GDPR, data subjects have the right to file a complaint with the competent supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the suspected infringement. The right to file a complaint is without prejudice to any other administrative or judicial remedy.
Right to data portability
You have the right to have data, which we process automatically on the basis of your consent or in fulfilment of a contract, handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place as far as it is technically feasible.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If the SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Information, blocking, erasure and rectification
Within the framework of the applicable legal provisions, you have the right to obtain, free of charge and at any time, information about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to rectify, block or erase this data. You can contact us at any time at the address given under the section entitled Company Information concerning this and for any other questions on the subject of personal data.
Right to limit data processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time at the address given in the section entitled Company Information. The right to restrict processing exists in the following cases:
- If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. During this verification process, you have the right to request that the processing of your personal data be restricted.
- If the processing of your personal data was/is carried out unlawfully, you can request the restriction of data processing instead of erasure.
- If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request that we limit the processing of your personal data instead of erasing it.
- If you have lodged an objection under Art. 21 Para. 1 GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to request that the processing of your personal data be restricted.
If you have restricted the processing of your personal data, such data may be processed – apart from its storage – only with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.
Objection to advertising e-mails
We hereby object to any use of the contact data that is published within the scope of the obligation to provide company information for the transmission or sending of advertising or informational materials not expressly requested by us. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited transmission or sending of advertising information, for example through spam e-mails.
- Data Collection on our Website
The internet pages use so-called cookies to some extent. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser on your next visit.
You can set your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general and to activate the automatic deletion of cookies when closing the browser. If you disable cookies, the functionality of this website may be limited.
Cookies, which are necessary for the electronic communication process or for the provision of certain functions you require (e.g. shopping basket function), are stored on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of services. Insofar as other cookies (e.g. cookies to analyze your browsing behaviour) are stored, these are treated separately in this Data Protection Policy.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:
- Browser type and version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
This data is not merged with other data sources.
This data is recorded on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of the website – for this purpose the server log files must be recorded.
If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.
The processing of the data entered in the contact form is thus exclusively based on your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke this consent at any time. To do this, an informal communication by e-mail to us is sufficient. The legality of the data processing operations carried out up to the time of revocation remains unaffected by the revocation.
The data you enter in the contact form will remain with us until you request that we erase it, you revoke your consent for storage or the purpose for which the data was stored no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.
Inquiry by e-mail, telephone or fax
If you contact us by e-mail, telephone or fax, your inquiry including all personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.
This data is processed on the basis of Art. 6 Para. 1 letter b GDPR if your request is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases the processing is based on your consent (Art. 6 Para. 1 lit. a GDPR) and/or on our legitimate interests (Art. 6 Para. 1 lit. f GDPR), as we have a legitimate interest in the effective processing of the requests addressed to us.
The data sent to us by you via contact inquiries will remain with us until you request that we erase it, you revoke your consent for storage or the purpose for which the data was stored no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.
Comment function on this website
For the comment function on this page, in addition to your comment, information about the time of the comment’s creation, your e-mail address and, if you are not posting anonymously, the user name you have chosen are stored.
Storage duration of comments
The comments and the associated data (e.g. IP address) are stored and remain on our website until the commented content has been completely erased or the comments have to be erased for legal reasons (e.g. insulting comments).
The storage of comments is based on your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke any consent you have given at any time. To do this, an informal communication by e-mail to us is sufficient. The legality of the data processing operations already carried out shall not be affected by the revocation.
Processing of data (customer and contract data)
We collect, process and use personal data only to the extent that it is necessary for the establishment, content or modification of the legal relationship (inventory data). This is done on the basis of Art. 6 Para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. We collect, process and use personal data about the use of our website (usage data) only to the extent necessary to enable or invoice the user for the use of the service.
The collected customer data will be erased after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.
Data transmission upon conclusion of contract for services and digital content
We only transfer personal data to third parties if this is necessary for the execution of the contract, for example to the credit institution commissioned with the payment processing.
A further transmission of the data does not take place or takes place only if you have expressly agreed to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.
The basis for data processing is Art. 6 Para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.
- Plugins and Tools
We use “Google reCAPTCHA” (hereinafter referred to as “reCAPTCHA”) on our websites. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).
The purpose of reCAPTCHA is to check whether the data input on our websites (e.g. in a contact form) is done by a human being or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For analytical purposes, reCAPTCHA evaluates various information (e.g. IP address, time spent on the website by the website visitor or mouse movements made by the user). The data collected during the analysis is forwarded to Google.
The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place.
Data processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting the web offers from abusive automated spying and from SPAM. Since the introduction of the GDPR we had switched off reCAPTCHA and constantly received SPAM via the contact forms.